Privacy Policy
Effective: March 2026
Information We Collect
- Name and phone number when you place an order
- Order details (items, quantities, pickup preferences)
- Payment information is processed by Stripe and never stored on our servers
- Email address (if you choose to subscribe to our list)
- First name (optional, if provided when subscribing)
How We Use Your Information
- To process and confirm your order
- To contact you about your pickup via text message
- To send you email updates about new products, flavors, and promotions (only if you subscribed)
- Your email data is processed by Brevo (brevo.com), our email marketing platform
- We do not sell, share, or rent your information to third parties
Email Marketing
If you subscribe to our email list, you'll receive occasional updates about new flavors, limited drops, and promotions. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. We use Brevo (brevo.com) to manage our email list. Your email address is shared with Brevo solely for the purpose of sending you emails you've requested.
Text Messages
By placing an order, you consent to receive text messages from us regarding your order confirmation and pickup. Message and data rates may apply. Reply STOP to opt out.
Cookies & Analytics
Our website may use basic analytics to understand how visitors use our site. We do not use tracking cookies for advertising. Our email service provider (Brevo) may use tracking pixels to measure email open rates and click-through rates.
Data Retention
We retain order information for our records for up to 2 years. You may request deletion of your information by contacting us.
Contact
Questions about this policy? Contact us at brett@1cookco.com
Changes
We may update this policy occasionally. Continued use of our website constitutes acceptance of any changes.